This guide is independent, so it cannot see or change any Gentleman Jim account, balance or document. The fastest answer depends on the question you have.
Balances and Withdrawals
Write to Lovell Brothers Limited, the company that operated the brand, from the email address registered on your account. Give your username, the amount you expect and the card or bank account it should go to, and keep a copy of every message.
Unresolved Complaints
If an operator has not resolved a complaint within eight weeks, an independent dispute service such as IBAS can review it without charge.
Worries About Gambling
GamCare, BeGambleAware and Gamblers Anonymous offer free, confidential support, and the responsible gaming page explains the blocking tools available in Britain.
Corrections to This Guide
If a detail here looks out of date, the most helpful report names the page and points to a public source for the correct figure. We never request passwords, card numbers or identity documents, so please do not send them to anyone claiming to represent this site.
